Hosted VoIP
Cloud-based telephony solutions offer greater speed and configurability, eliminating the inefficiencies of outdated phone systems and boosting workplace productivity. By choosing hosted telephony, users can take advantage of a user-friendly web portal with a wide range of telephony capabilities, as well as extensive configuration options for managing and assessing workplace productivity. Additionally, hosted telephony can significantly reduce costs compared to traditional communications infrastructure, which often requires the installation of ISDN lines and on-site equipment.
Microsoft Teams Phone Integration
Microsoft Teams is a cutting-edge software solution that aims to enhance organizational productivity. Numerous companies have expedited their expansion strategies by integrating their customer-facing VOIP telephone systems with MS Teams. With a plethora of collaboration options available in one convenient location, you can effortlessly join meetings, return missed calls, and view upcoming meetings with just one click. Simplify your communication system today.
SIP Trunks
Organisations continue to utilise SIP trunks as a viable communications approach, which enables them to handle their call volumes in a virtual and flexible way. These trunks link your locations to the public network through an IP-based broadband data connection. The network is continually expanding with additional IP channels, providing enhanced features. If you contact us, we can assist you in leveraging this unobtrusive technological advancement. Additionally, we can provide gateway devices that enable older phone systems to access SIP services. This information is provided for educational purposes on VOIP telephone systems.
Call Recording
Incorporating call recording into your VOIP telephone system is crucial for any organisation. It serves as a safeguard against potential conflicts with customers or suppliers, while also building a library of training resources for future staff. In conjunction with our advanced software, managing call recordings has never been simpler. You have full authority over the calls your organisation handles, from recording and storing to retrieving and playing back.
Wallboards
By utilising a wallboard in your VOIP telephone system, you can view important metrics such as daily call volume and unreturned calls. Additionally, you can set achievable goals for your team members and effectively manage your staff, campaigns, and resources through a user-friendly reporting suite. Incorporating a wallboard is an effective approach to introducing gamification to your organisation, which has been proven to enhance the performance of sales and support personnel.
Mobiles
Learn how VOIP telephone systems can enhance your communication capabilities. With VOIP, you can make and receive calls over the internet, saving you money on traditional phone bills. Plus, enjoy features like call forwarding, voicemail to email, and video conferencing. Upgrade your business communication with VOIP today!
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